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Zyza | Shipping & Return Policy
Shipping

*FREE SHIPPING IN CANADA ON ORDERS OVER $100!

(*Pre-tax order total, before any discounts or promotions, offer valid for all Retail orders within Canada with exception of Nunavut, Yukon & NWT.)

Most items ship out within 72 hours unless otherwise specified on the the product page. 

For express shipping, United States orders or below $100:
After you add your item/s to cart you can Calculate Shipping Fees


Zyza uses Canada Post for shipments within Canada and to the United States. You have a choice between Regular Parcel and Expresspost.

 

Terms and Conditions

How Do I Return An Item?

We want you to be happy with your order! With some exceptions (see below), if you are not satisfied with your order you may return it within 30 days from the purchase date for a refund of the purchase price less shipping fees. We do, however, require that you pay to ship the item back to us, and any shipping fees originally paid on your order are non-refundable. Here are the exceptions and clarifications:
  • First you must contact us to get a Return Authorization Number. 
  • No returns on underwear.
  • Only items that have not been worn are eligible to return. 
  • Items must be returned to us in their original condition and in their original packaging.
  • No returns on products that have custom prints

To qualify for a return, you must email us:  zyzayoga@gmail.com with your return request within 30 days of purchase date. Please provide the reason you want to return the product. 

     *Pick Up Orders:

    We offer a convenient Pick-Up option available in Vancouver. Upon check-out you can choose pick-up instead of Canada Post.  We will notify you by email when your order is ready. Please note, the 30 day return policy applies to pick-up orders also, if you do not arrange to pick up your order or have it shipped out within 30 days from the purchase date you will not qualify for a return.